Frequently Asked Questions

What makes Handground different from other grinders?

  1. Simple Grind Size Adjustment
    Most manual burr grinders use a screw adjustment mechanism that has no point of reference for choosing different grind settings. Handground’s numbered ring adjusts between 15 preset grind settings to find the right grind size every time.

  2. Grind Consistency
    Handground’s center axle is supported in three places to eliminate burr wobble during grinding. This creates a more consistent grind compared to other manual grinders that support the center axle in just one place.

  3. Easy to Use
    Handground’s side-mounted handle is more ergonomic than the top mounted handles typically found on manual burr grinders. This makes grinding by hand easier and more comfortable.

How do I clean Handground?

Handground should be washed by hand and NEVER in the dishwasher. We recommend cleaning once a month to remove the buildup of fine particles and oils that can cause stale and unwanted flavors.

See the Handground user manual for full instructions on cleaning.

Can Handground grind for espresso?

Yes, Handground has 15 grind settings that range from espresso to cold brew. However, grinding for espresso will take significantly longer than grinding for other brew methods. Because of the extra time it takes to grind on the finest setting, we don’t recommend Handground for making espresso on a regular basis.

What is Handground's Return Policy?

Handground has a 30 day return policy. The grinder must be returned to the coffee shop in its original packaging, unused and in the same condition it was received. The customer must have a receipt or proof of purchase to complete the return.

Coffee shops may adopt this policy for Handground or use their own return policy. If Handground is damaged upon purchasing, the customer should contact See our entire return policy at

Can I order replacement parts for Handground?

Yes, replacement parts will be available on Handground’s online store. Replacement parts will include burrs and glass catchers.

What is the difference between the three Handground models?

All three Handground models are functionally identical but have different finishes. The white and black models are made of ABS plastic, while the Nickel model is ABS plastic that has been electroplated with brushed nickel. The difference in finishes is aesthetic.

How long will the burrs last?

The burrs have been tested to withstand 5 years worth of daily grinding. Replacement burrs are available at

How long does it take to grind coffee?

We have found that grinding 10 grams of coffee takes roughly 70 revolutions of the handle, which takes between 30-40 seconds. Handground’s ergonomic, side-mounted handle also makes grinding easier than grinders with traditional top-mounted handles.

How many beans does Handground hold?

Handground’s hopper can hold roughly 100 grams of coffee, but this will vary depending on the roast level and density of the beans.

Why would I want to use a manual grinder?

Manual coffee grinders are quieter and less expensive than electric burr grinders. They are also compact and portable, making them ideal for traveling and personal use at home. Handground pairs these traits with the grind consistency of electric grinders that are twice the price.

You can learn more about manual grinders by reading the article, “5 Reasons Why a Hand Coffee Grinder is Right for You”

Why does Handground have different grind settings?

Different coffee brewing methods require different grind sizes to achieve maximum flavor. Handground’s grind settings range from fine (espresso) to course (French Press) with a total of 15 settings so you can find the right grind size for any brew method.

Read the article, “The Chemistry of Grinding Coffee Beans” for more information about the impact of grind size on coffee brewing.

What kind of burrs does Handground have?

Handground has 40mm ceramic conical burrs. They have been custom designed for optimal speed and consistency while minimizing torque during grinding.

Why do I need a coffee grinder?

Owning a coffee grinder is essential for brewing great coffee at home. Coffee goes stale rapidly once ground, causing the loss of the most desirable flavor and the development of unwanted flavors. For the best tasting coffee, we recommend grinding the beans just before brewing.

What’s the difference between a burr grinder and a blade grinder?

The biggest difference between a burr and blade grinder is grind consistency. Like a pepper mill, a burr grinder uses a pair of sharp, precisely shaped cutting stones called burrs that crush the beans into even sized particles. Blade grinders use a single blade that chops the beans into uneven sized bits, creating a lot of fine coffee powder as well as large chunks.

Grind consistency is just important as fresh coffee when it comes to flavor. An uneven grind causes the coffee particles to dissolve at different rates, creating bitter and unwanted flavors in the cup. Evenly-sized coffee grounds will dissolve at the same rate and produce a clean, flavorful cup.

Is Handground ethically manufactured?

Yes, Handground has teamed up with reputable factories that are also employed by some of the largest retailers in the world. These factories regularly undergo environmental and safety assessments to ensure they are maintaining a high standard of working conditions.

We had a chance to visit our assembly factory in Ningbo, China and wrote about our experience in this production update.

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