The day that we have all been waiting for is finally here!
Handground has already been delivered to hundreds of people on the west coast and deliveries will continue throughout this week for the rest of the U.S. The first international orders are already being packed at the 3PL warehouse and are scheduled to ship out on Monday.
The U.S. shipping container arrived into the Oakland port on schedule and made it through customs with no problems. The container then went to our freight forwarder's warehouse where the master cartons were labeled to be received by Amazon's fulfillment centers.
Amazon divided the inventory up between three fulfillment centers in California, Florida and Virginia. The California warehouse was only 60 miles away so the shipment made it there within a day. We were surprised how quickly they processed the inventory once it was dropped off and were able to ship out a small test batch of 10 orders within a couple days. After the test group was successfully shipped we uploaded nearly a thousands orders on the West Coast. From what we see on social media and the kickstarter comments, it looks like many of them have already been delivered!
The shipments headed to Virginia and Florida fulfillment centers are both scheduled to arrive on Thursday, November 17th. This means that the rest of the US should see their shipping notification on the week of the 21st, hopefully we will beat the Black Friday traffic!
Singapore, Hong Kong, Japan, Thailand, Sweden, Brazil, New Zealand, Switzerland, South Korea, Finland, Norway, South Africa, Mexico, China, Russia, Chile, Israel, Iceland, Peru, Colombia, Taiwan, Vietnam, Ireland, India, Ecuador, Pakistan, Egypt, Philippines, Macao, Saudi Arabia, Kuwait, UAE, Qatar, Bahrain, Oman
Orders for the countries listed above are currently at the 3rd party logistics warehouse being packed and are scheduled to ship out by Monday. The 3PL will send us the list of tracking numbers for all the orders and we will email them to you as soon as we have them.
The rest of the international orders are scheduled to leave the factory between Nov 17th - 30th with final deliveries being made by the end of the year. We are still on track with the timeline from the last update with all orders being delivered by December/January.
We are still waiting on a couple hundred people to confirm their shipping addresses. You should have received an email from us with the current address information we have listed for you and asked you to click the button in the email to confirm or update the address.
We will send out a reminder email after this update to anyone who has not confirmed their address yet so if that's you, keep an eye out for the next email!
Before your grinder arrives we recommend watching this instruction video to learn how to use Handground. In the video we cover everything that comes in the Handground box, setting the grind size, opening the top and loading the hopper with beans, locking the top back on, grinding position and removing the glass catcher.
If you prefer pictures with written step by step instructions check out the new Instruction page on our website.
Once you have been grinding for a while and need to clean your coffee grinder check out the new maintenance page for pictures and detailed instructions to walk you through the process.
The page also includes instructions for how to restore the tackiness of the grip pad that is on the bottom of the glass catcher and a video that shows how to do the advanced calibration process.
A couple weeks ago we held the first ever Handground grinding competition at Dallas Coffee Day. Contestants went head to head for 30 seconds to grind as much coffee as they could and then the results were weighed to determine the winner. The kicker was we used old stale coffee for the competition that was super hard to grind! At the end of the day the top score was 19.2 grams in 30 seconds on grind setting 4.5.
If you want to see pictures from the event, check out the full article here.
If you're looking to brew some cold brew with your new Handground we just finished four articles dedicated to cold brew. Over 150 members of Team Handground contributed and they are jam packed with great recipes, tips and equipment reviews.
The first article provides an overview of cold brew and compares and contrasts three different ways to brew it.
The next three articles are each dedicated to a different method of preparing cold brew.
Finally we would like to say thank you.
This project has grown into more than we ever imagined. We have learned many things that we didn't know that we didn't know along the way. Those hurdles usually made our optimistic timelines take longer than we hoped so we really can't express how grateful we are that you supported us through the good and bad. All of the positive comments online and meetings with members of Team Handground in person over the last two years really made a difference.
This is just the beginning for Handground and we hope that you join us on the projects that Team Handground votes to take on next!
Daniel & Brandon